Branch Operations Manager

Would you like to take the reins of operations for a company specializing in industrial lifting and transport?

Boréal Grues Inc. a subsidiary of Groupe Desgagnés and a major player in the Newfoundland and Labrador region, is looking for a Branch Operations Manager to manage and supervise its activities in Labrador City.

Your daily challenges

• Plan and coordinate all operations: managing the fleet of cranes and heavy equipment, organizing teams and rigorously monitoring projects in the field.
• Maintain quality relationships with our customers and partners by responding to the specific needs of each site, guaranteeing impeccable service.
• Oversee the application of safety, quality and maintenance standards, while being a pillar in the promotion of a safe working environment.
• Manage administrative and logistical aspects, working closely with Tessier and Groupe Desgagnés to achieve business objectives.

The benefits of this position

• The opportunity to work on large-scale industrial and maritime projects.
• A place of choice in a team where excellence, rigor and respect for values are at the heart of our identity.
• A dynamic position with a high degree of autonomy, where every day brings its share of challenges and satisfaction.

What we are looking for

You have a degree in engineering (mechanical, civil or equivalent) and significant experience in operations management or heavy industry. With excellent organizational skills and autonomy, you are recognized for your listening and communication skills, in both French and English.

A natural leader, you excel at coordinating teams and solving complex operational problems, which makes you the ideal candidate to meet the challenges of this position.

Do you recognize yourself in this profile? Come and contribute to the success of Boréal Grues and join a team that puts quality and customer commitment first.

Specifically, the Branch Operations Manager’s main responsibilities are to:

Operations planning and supervision: Organize, direct and coordinate all fleet lifting, transport and maintenance activities in line with the company’s operational objectives

Field team management: Supervise and manage site teams, allocate tasks and ensure the efficiency and safety of operations

Ensuring safety and compliance: Implementing safety and quality standards on worksites, carrying out risk assessments and ensuring that all preventive measures are complied with

Equipment fleet management: Oversee the maintenance, daily inspections and availability of lifting equipment, ensuring that it is functional and compliant with operational requirements

Coordination with subcontractors and partners: Manage relations with subcontractors, suppliers and other partners to ensure smooth operations

Customer Relationship Development: Act as a point of contact for customers understand their needs, provide responsive service and ensure customer satisfaction to maintain Boréal’s reputation as an industry leader

Administrative and logistical follow-up: Manage administrative aspects of operations (work orders, reports, inventory) and ensure effective coordination with administrative and financial departments

Compliance with corporate policies and OHS standards: Rigorously apply internal health, safety and environmental policies, while training staff in these procedures

Continuous improvement: Identify ways of optimizing operational processes and contribute to the ongoing improvement of department performance

Performance monitoring and team development: Participate in team evaluation and training, encourage skills development and foster a culture of collaboration and safety

Working conditions

• Permanent position
• 40-hour week
• Comprehensive group insurance program (including dental insurance)
• Registered Retirement Savings Plan (with employer contribution)
• Employee assistance program and telemedicine
• Annual vacation
• Floating vacations, sick leave and statutory holidays

Skills required

• University degree or college diploma in mechanical engineering, civil engineering, construction engineering or equivalent
• Proven experience in a field related to heavy industry or civil construction, as well as in managing or supervising work teams
• Ability to communicate fluently in English and French, both orally and in writing
• Excellent interpersonal and communication skills (oral and written), both for supervision and teamwork, as well as for customer relations
• Knowledge and mastery of Microsoft Office suite software
• Ability to work under pressure in a context of major constraints (time, material and human resources, changing climatic conditions, etc.).
• Availability

Who we are

Our Boréal Grues business unit offers turnkey project management services for all types of lifting projects, as well as extensive expertise and first-rate collaboration with its customers. Specializing primarily in lifting and handling operations and crane rental services, we stand out for our ability to handle the extraordinary projects associated with major public infrastructure works, industrial projects such as mining and hydroelectric projects, and the development of the Far North.

Advantages of living in Labrador City

Labrador City is a small town in the province of Newfoundland and Labrador, offering a unique quality of life with many attractive advantages. 

Surrounded by breathtaking natural scenery, Labrador City offers endless possibilities for outdoor enthusiasts, with hiking trails, lakes and wilderness areas to explore.

Although located in a more remote area, Labrador City offers a variety of cultural and leisure activities, including community events, festivals and sports facilities.

Living in Labrador City offers a unique experience of Canada's Far North, with snowy winters and cool summers creating a distinct atmosphere.

Ready for a new opportunity?

Contact us to find out if the Branch Operations Manager position is right for you!

The masculine form is used to lighten the text, without prejudice to the feminine form.