Manager, Process Improvement, Compliance & Training

Work Location Type: Remote

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.

The Manager, Process Improvement, Compliance & Training, Field Ops will lead the Process Improvement consultants to develop, maintain and deploy standard work documentation for the needs of branches, on-sites, KeepStock, services and field safety teams. This will include leading the implementation of a knowledge management system that organizes information on a common platform that is easily accessible for our leaders and team members.

The leader will also own the consignment, annual inventory process, compliance and adherence to best practices by team members by effectively performing branch quality audits and ensuring the International Organization for Standardization (ISO) requirements and guidelines are met.

Finally, this role will lead the learning and development consultant to ensure development and deployment of onboarding and training programs to the Field Ops organization.

Duties and Responsibilities

Standard work:

Travel might be required – 20%+ travel to various customer sites and branch locations nationally

Rewards and Benefits:
Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):

DEI Statement

We encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.

We are proud to be an equal opportunity workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Should you need a reasonable accommodation during the application and selection process, please advise us so we can provide appropriate assistance.

Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role or to a director+ position.