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IAM Infrastructure Operations Lead

Accenture

This is a Contract position in Ottawa, ON posted December 6, 2024.

We Are
Accenture Security helps organizations prepare, protect, detect, respond, and recover along all points of the security lifecycle. Cybersecurity challenges are different for every business in every industry. Leveraging our global resources and advanced technologies, we create integrated, turnkey solutions tailored to our clients’ needs across their entire value chain. Whether we’re defending against known cyberattacks, detecting and responding to the unknown, or running an entire security operations center, we will help companies build cyber resilience to grow with confidence. Our team of the security sector’s brightest people use the coolest tech to out-hack the hackers and help clients build resilience from within. We blend risk strategy, digital identity, cyber defense, application security and managed service solutions to rethink the entire security lifecycle.

You Are
Passionate about security, love what you do and have a genuine desire to outsmart the bad guys. You have the experience to analyze a clients’ security posture, anticipate security requirements and help find right-sized solutions based on industry leading practices. You have a proven track record working successfully in a fast-paced, team-oriented environment. You’re a creative, analytical problem solver with above average documentation skills who can speak to both technical and non-technical audiences. Can apply deep security skills to design, build and protect enterprise systems, applications, data, assets and people for Accenture and our clients. You are eager to put your skills to use by helping us help our clients inject security at every level of their organization.

JOB DESCRIPTION
We are currently seeking a dynamic Associate Manager for a long-term operational role in our Digital Identity (IAM) team, with extensive experience in the following:
• Overseeing Identity Management, Credential Management, Access Management, Federation, Identity Governance and Administration (IGA), Public Key Infrastructure (PKI).
• Familiarity with the following tools is strongly suggested: AppViewX, Globalsign, ADCS.
• Coordinating with global teams to ensure seamless service delivery and operational excellence.
• Serving as the primary point of contact for clients regarding IAM services, ensuring satisfaction and addressing concerns.
• Implementing strategies to enhance service offerings and operational efficiency.

Although no two days at Accenture are the same, your duties as an IAM Associate Manager in MSS will likely include:
• Working directly with clients and Accenture teams in a multi-disciplined team structure, supporting clients’ IAM application and infrastructure stack as a go-to subject matter expert.
• Supporting the development and update of User Access Profiles and RBAC models for new and existing assets
• Identifying opportunities to optimize operations through automation and identifying other areas of improvements.
• Developing deep working relationships with leads across the client account team.
• Partner with Security Leads, Business Stakeholders, Service Desk Leads, Infrastructure Teams, and Enterprise Architects to determine and define the technical architecture required to implement and support the Service
• Implementing automation/innovation opportunities to improve efficiency and bring value addition to the client
• Establishing performance goals and priorities and managing performance
• Assist in conducting audit processes, ensuring compliance with relevant security standards and regulations, while proactively addressing and fulfilling any audit requirements that arise.
• Diligently ensuring that all service level agreements (SLAs) are met and rigorously performing access controls is critical to maintaining optimal security and operational standards.