Capability Learning Strategist Lead – Business Applications

Level: 7 Manager

Organization: Learning

Role: Capability Lead, Avanade – Business Applications

The Capability Lead is accountable for the learning strategy and execution for a capability. We partner with the Learning Advisors and business sponsors to create and enable the capability’s build strategy, and to achieve the desired metrics. We lead the capability team and create the capability roadmap and plan. We succeed in this role by knowing our people, domain, and business sponsors. In this role, you will be supporting Avanade’s capability needs. Avanade is a Microsoft and Avanade joint venture focusing exclusively on Microsoft products and services.

This role will support the learning development and implementation of our Business Applications (BizApps) curriculum (CRM, ERP, Power Platform). Avanade is a Microsoft and Avanade joint venture focusing exclusively on Microsoft products and services.

Responsibilities

• Create the approach (e.g., build and buy) for a particular capability across all services and markets

• Lead the BizApps capability team and are accountable for their capability team onboarding, management, engagement, and quality of service delivery

• Drive the capability learning strategy for Dynamics 365 applications (ex. Field Service, D365 Marketing, Customer Insights, Retail, Commerce, etc.)

• Support key business goals using a data-driven approach focused on achieving the desired performance metrics

• Partner closely with the Advisors to ensure the capability strategy and products meet the needs of the Services and Markets / Market Units

• Responsible for the annual and quarterly budget and financials, ensuring the learning investment is on target and being used responsibly

• Manage the capability’s roadmap and content catalog