Program Support Assistant

Our client, a dynamic organization in the support services sector, is seeking a Program Support Assistant to join their team. As a Program Support Assistant, you will be part of the operational team supporting various initiatives. The ideal candidate will have strong organizational skills, excellent communication abilities, and a proactive attitude which will align successfully in the organization.

Job Title: Program Support Assistant

Location: Kingston, ON

Duration: 2 Months Monday to Friday (12pm – 4pm)
March 10 – 14 (8am to 4pm)
Opportunity to engage extra hours based on vacation time and sick leave

What’s the Job?

• Receives and directs phone calls to team members & assist with client inquiries
• Daily checking of voice mail messages and distribute appropriately
• Triage and coordinate communication between the team and clients
• Mail appropriate correspondence (including written consent – when accessing information) from other agencies and hospital settings
• Correspond with outside agencies when inquiring about confidential client material on when written consent is provided
• Fax outgoing mail, Receive mail, date stamp mail, and distribute.
• Schedule appointments as directed
• Record, prepare and distribute meeting minutes as requested. 
• Make arrangements for staff for conferences 
• Development and maintenance of task book for the team as required
• Organize and maintain proper levels of required office supply inventory for team
• Type correspondence as directed by Senior Staff and, where appropriate, team members.
• Maintain and distribute minutes at any case conferences
• File all office correspondence relating to team correctly and promptly
• Additional general office duties as assigned by supervisor, which are consistent with the role.

What’s Needed?

▪ Two-year Diploma in Office Administration – Medical
▪ Two years’ experience in the administrative field, healthcare background preferred
▪ Current First Aid and CPR certificates
▪ Updated WHMIS and CPI Training
▪ Strong interpersonal and communication skills
▪ Well-developed computer skills in the use of database, word processing, spreadsheet, dicta-typing, MS Office preferred
▪ Understanding of medical terminology
▪ Detail oriented with demonstrated editing and proof-reading skills
▪ Demonstrated problem-solving abilities​​​​​​

What’s in it for me?

• Opportunity to work in a supportive and collaborative environment.
• Gain valuable experience in program management and support.
• Be part of a team that values innovation and continuous improvement.
• Develop your professional skills and advance your career.
• Contribute to meaningful projects that make a difference.

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of:  Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity – as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World’s Most Ethical Companies for the 14th year – all confirming our position as the brand of choice for in-demand talent.