Senior Program Manager

Work Location Type: Remote

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.

The Senior Program Manager, Field Operations Support is responsible for developing and executing the operational strategies and programs that support Field Operations to enable the business to drive profitable revenue growth through the alignment of corporate sales strategies while also creating and maintaining tools to monitor costs to serve and optimize expense management.

The leader will partner with Sales Leadership, Sales Enablement, Customer Experience Excellence, Marketing and Operations to create industry leading experience for the KeepStock, branch, on-sites, services and field safety teams. They will also partner with Distribution Centre Management and Transportation Management to ensure the best practices are sustained within our distribution and fulfilment operations at our branch locations and on-sites.

Finally, the leader will own the implementation process with our customers and field partners which will include the build center activities to ensure timely shipments, inventory and disengagements.

Duties and Responsibilities

Program Management

Rewards and Benefits:
Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):

DEI Statement

We encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.

We are proud to be an equal opportunity workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Should you need a reasonable accommodation during the application and selection process, please advise us so we can provide appropriate assistance.

Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role or to a director+ position.